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Frequently asked questions

How do I use the wood chunks?+

Place 2–4 chunks directly on hot coals or in the smoker box. Soaking is not necessary.

Is the wood treated?+

No. Our wood is 100% natural, untreated and free of chemicals.

Which wood suits which food?+

Apple and orange for poultry and pork, olive for fish and vegetables, vine and oak for red meat.

How long does delivery take?+

Usually 3–7 working days within Europe.

How should I store the wood?+

Keep it dry and well ventilated, ideally in the original box.